The Donmar Warehouse is fully wheelchair accessible. Guide, hearing and emotional support assistance dogs are welcome in the auditorium. There is a Radio Frequency system fitted in the main auditorium and there are also hearing loops at all the front of house counters. Please let us know in advance if you intend to bring a guide, hearing or emotional support assistance dog with you to the theatre.
To find out more about accessibility at the Donmar, or for more information about upcoming access performances, call the box office on 020 3282 3808, email email@example.com or visit each production page.
The Donmar’s Access Champion is EMMA HRYCAK – Senior Customer Service Assistant (Access)
Audio-description, for people who are blind and partially sighted, is a live verbal commentary providing information on the visual elements (movement, expressions etc.) of the production as it unfolds.
If you book for an audio-described performance, you will receive in advance:
- a CD from Vocaleyes providing details about the production
- an invitation to participate in the pre-show touch tour
- a large print/Braille version of the cast sheet (available on the day of the performance)
- a large print version of the programme (available on request)
Captioned performances are for people who are D/deaf, deafened and hard of hearing.
They are similar to subtitled television. The captions are prepared in advance, then a Stagetext captioner cues them live so that the text runs at the same speed as the actors on stage. Audience members who are using the captioning facilities are seated in an area so that the performance and caption unit are in their complete field of vision.
How to book:
Tickets can be booked online or via our box office. There are tickets available at each price band throughout the run; (subject to availability) these are subject to availability. To book a ticket online, you will need to create an account and register for our Access Scheme if you have not already done so. If you require a wheelchair space please indicate this on your ‘Other Preferences’ tab. You will not be able to see available wheelchair spaces until this is checked. Wheelchair space tickets are available at each price band throughout the run for performances from 13 October 2023 (subject to availability). Tickets can also be booked through our box office either in person, over the phone on 020 3282 3808 or via email on firstname.lastname@example.org. If you are on our access scheme and would like to book accessible tickets for Macbeth, these are only available by calling the Box Office on 020 3282 3808 or in person. If you have any queries, please email email@example.com
Download our visual story for more information about the building and your visit.