Access

The Donmar Warehouse aims to be accessible and welcoming to everyone.

To find out about upcoming Access performances, email access@donmarwarehouse.com or visit each production page.

Booking access tickets

Access tickets can be booked online. Sign in to your account to book for Audio Described and Captioned performances.

 

If you have not previously booked an access ticket at the Donmar, please call 020 3282 3808 or email access@donmarwarehouse.com so that we can set up an account for you.

If you would prefer to call or email us, you can book on 020 3282 3808 or access@donmarwarehouse.com.

If you require a companion in order to attend the Donmar, their ticket will be free (must be booked in advance).

YOUNG+FREE: Access performances

Aged 25 and under? Want to come to the Donmar for free? YOUNG+FREE tickets are available for every accessible performance.

Please contact our box office by email on access@donmarwarehouse.com or phone 020 3282 3808 to set up your account.

All tickets must be collected from the box office 30 minutes before the performance. A valid ID must be shown, to prove you’re 25 years old or under, when you pick up your tickets.

Our building

  • The Donmar is wheelchair accessible. Please let the box office know about your requirements when booking.
  • Guide dogs and hearing dogs are welcome at the Donmar, and our staff are happy to dog sit for you. If you would rather keep your dog with you during the show, please let us know when booking.
  • There is an infrared hearing system in the main auditorium. Please collect headsets from the box office. You will need to leave an item of ID (for example, a driving license or bus pass) as a deposit, plus contact details.
  • There is an induction loop in the box office for hearing aid users, available on request.

Click the document below for detailed information about access within the Donmar building.

Access guide

Audio-described performances

for blind and partially sighted audience members

Read More

Captioned performances

for D/deaf, deafened and hearing impaired audience members

Read More

Visual story

Visual stories are intended for audience members on the autistic spectrum. They are designed to help prepare new visitors for the experience of visiting a theatre and to familiarise them with their surroundings.

Visual story

If you would like to request an orientation visit around the theatre or have any other enquiries,  please email access@donmarwarehouse.com


If you have any general enquiries or comments, please call 020 3282 3808 or email access@donmarwarehouse.com. We are always happy to hear from you.