Access

The Donmar Warehouse aims to be accessible and welcoming to everyone.

To be the first to find out about accessible performance details, email access@donmarwarehouse.com to find out about Access performances.

Booking access tickets

Access tickets can now be booked online. Simply sign in to your account and you will be able to book tickets to Audio Described and Captioned performances.

If you have not previously booked an access ticket at the Donmar, please call 020 3282 3808 or email access@donmarwarehouse.com so that we can set up an account for you.

If you would prefer to call or email us, you can still book access tickets on 020 3282 3808 or access@donmarwarehouse.com.

Our building

  • The Donmar is wheelchair accessible. Please let the box office know about your requirements when booking.
  • Guide dogs and hearing dogs are welcome at the Donmar, and our staff are happy to dog sit for you. If you would rather keep your dog with you during the show, please let us know when booking.
  • There is an infrared hearing system in the main auditorium. Please collect headsets from the box office. You will need to leave an item of ID (for example, a driving license or bus pass) as a deposit, plus contact details.
  • There is an induction loop in the box office for hearing aid users, available on request.

Click the document below for detailed information about access within the Donmar building.

Access guide

Audio-described performances

for blind and partially sighted audience members

Read More

Captioned performances

for D/deaf, deafened and hearing impaired audience members

Read More

Visual story

Visual stories are intended for audience members on the autistic spectrum. They are designed to help prepare new visitors for the experience of visiting a theatre and to familiarise them with their surroundings.

Visual story

If you would like to request an orientation visit around the theatre or have any other enquiries,  please email access@donmarwarehouse.com


If you have any general enquiries or comments, please call 020 3282 3808 or email access@donmarwarehouse.com. We are always happy to hear from you.